Terms of Use

These Terms and Conditions set out the rules that govern use of our platform and the relationship between us and our users. We provide online casino and sportsbook services and expect all players to read and accept these terms before registering or placing bets. By creating an account and using our services you agree to comply with these terms and any applicable policies published in your account area.

Account responsibilities

Each user is responsible for maintaining the security of their account credentials and for all activity that occurs under their account. We require true and accurate information at registration and whenever you update your profile. You must notify us promptly of any unauthorised access or suspected misuse. We may suspend or close accounts where there is evidence of fraud, identity mismatch, breach of these terms or where required by law.

Eligibility requirements

To use our services you must meet the minimum legal age for gambling in your jurisdiction and be legally permitted to place bets. We may ask for identity and age verification documents and reserve the right to refuse or limit access until verification is complete. Only one account is permitted per person unless otherwise authorised by us.

Acceptable platform use

Users must not exploit system errors, place bets in breach of game rules, use automated betting software or otherwise attempt to manipulate outcomes. Abusive behaviour towards staff or other users, attempts to launder funds, and the use of multiple accounts to claim duplicate promotions are prohibited. We may restrict, cancel or void bets and withhold winnings where suspicious activity is detected.

General bonus and promotion rules

Promotions, bonuses and free spins are subject to specific terms which will be published at the time of the offer. Unless otherwise stated, only one promotional offer may be active per account. Wagering requirements, contribution rates for different game types, maximum bonus bet limits and time limits will apply and are binding. We reserve the right to amend, suspend or withdraw any promotion at our discretion and to refuse rewards where abuse is suspected.

Deposits and withdrawals

Funds must be deposited using accepted payment methods and will be subject to our verification checks. Withdrawals may require identity checks, source-of-funds evidence and completion of any outstanding wagering requirements. We process withdrawal requests in line with payment provider rules; processing times and limits will vary by method. We do not guarantee instant withdrawals and may apply temporary holds where further checks are needed.

Dispute resolution

If you have a dispute with us you should contact customer support in the first instance. We aim to respond promptly and to resolve issues fairly. If a matter cannot be resolved with support, you may escalate the complaint using the internal procedures available in your account. Where appropriate, independent dispute resolution may be available and details will be provided on request.

Updates to terms and conditions

We may update these Terms and Conditions from time to time. Material changes will be notified via the account dashboard or email when reasonably possible. Continued use of the platform after an update constitutes acceptance of the revised terms. It is your responsibility to review the terms periodically.